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Computer Revolution Africa Group Roles as EDA/LSP

Licensing Activities
Pre-sales and post-sales activities:
  • Pre-sales profiling of customer agreement eligibility
  • Identify affiliate billing & media requirements
  • Additional product requirements
  • Consultation and explanation of licensing options
  • Program comparisons
  • Licensing expertise
Contract Management activities:
  • Customer assistance with the entry of order/agreement information
  • Timely receipt, signature confirmation and transmission of Valid Enterprise Agreements and Enterprise Enrolments to Microsoft Operations Centers
License Reporting activities:
  • Tracking and reporting of license purchase history
  • Ensure accurate desktop counts, reflecting the agreement holders’ mergers & acquisitions
  • Timely receipt, signature confirmation and transmission of Valid additional Enterprise Software Product orders and supplemental media orders to Microsoft Operations Centers
  • Provide the Enterprise Agreement Customer with status and tracking information resulting from supplemental media orders
True-up Management activities
  • Tracking and reporting of additional products
  • Timely receipt, signature confirmation and transmission of Valid True-up reporting to Microsoft Operations centers
Licensing Support activities:
  • Provide ongoing program & product licensing expertise
Enterprise Agreement Lifecycle
  • Key expectations from your Licensing Solution Provider should include:
  • Effective Account Planning
  • SA Activation and Consumption
  • Software Asset Management
  • Assisting in consistent true up practices
  • T-36 Engagement